1. Introduction
Welcome to SyntaxStyle.com, your premier destination for contemporary clothing. We value the trust you place in us when you choose to visit our site and we take your privacy seriously. In this Privacy Policy, we describe our practices concerning the collection, use, and sharing of your personal information through our website, based in Alberta, Canada. Protecting your personal information is of utmost importance to us, and we commit to maintaining its confidentiality, integrity, and security.
2. Collection of Personal Information
At SyntaxStyle.com, we collect information that helps us provide you with the best possible shopping experience. The personal information we collect may include your name, address, email address, phone number, and payment details. We gather this information when you:
- Make a purchase or attempt to purchase through our site.
- Create an account with us.
- Sign up for our newsletter or other marketing communications.
- Contact us through our customer service channels.
We also collect certain information automatically when you visit our site, such as your IP address, browser type, and some device information, using cookies and similar tracking technologies, to improve our site and your shopping experience.
3. Use of Personal Information
We use the personal information we collect for various purposes, including to:
- Process and fulfill your orders, including to send you emails to confirm your order status and shipment.
- Communicate with you about your account or purchases, respond to your customer service inquiries, and to inform you about promotions, discounts, or special events, if you have opted to receive such communications.
- Improve and personalize your shopping experience with us.
- Conduct analytics to enhance and optimize our site and services.
Your personal information is used in these ways to fulfill our contractual obligations to you, to comply with legal requirements, or because we have a legitimate business interest in doing so, all while ensuring your rights and interests are protected.
4. Disclosure of Personal Information
We may share your personal information with third parties in certain circumstances, including:
- Service Providers: To assist in operating our business and our site or conducting our business, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing efforts. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: If required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, protect against legal liability, or protect the personal safety of our users or the public.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy.
5. Cookies and Tracking Technology
SyntaxStyle.com uses cookies, which are small data files placed on your device, and other tracking technologies to enhance your browsing experience and to gather information about how our site is used. Information collected via cookies may include the pages you visit, the time spent on those pages, and your site navigation paths, among other data. This information helps us understand user preferences and improve our website and services.
You have the option to disable cookies through your browser settings, but note that some features of our site may not function properly without the aid of cookies.
6. Security of Personal Information
The security of your personal information is a top priority at SyntaxStyle.com. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All transactions are processed through a gateway provider and are not stored or processed on our servers, ensuring your payment information is protected.
7. Accessing and Updating Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating, or correction of your information by contacting us at the details provided in the Contact Information section of this policy.
We may request certain personal information to verify the identity of the individual seeking access to their personal information records.
As we continue to ensure that your details are up to date and accurately reflected in our systems, we encourage you to reach out for any adjustments needed.
8. Changes to the Privacy Policy
SyntaxStyle.com reserves the right to update or change our Privacy Policy at any time. Any such changes will be posted on this page and, where appropriate, notified to you by e-mail. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the site and our services following the posting of changes to these terms will mean you accept those changes.
9. Contact Information
For any questions, concerns, or comments about our Privacy Policy, your personal information, our use and disclosure practices, or your consent choices, please contact us at:
Email: privacy@syntaxstyle.com
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the Personal Information Protection Act of Alberta.